Privacy Policy of videototextai.com
Effective Date: 20.11.2023
1. Introduction
Welcome to videototextai.com. Your privacy is critically important to us. In this Privacy Policy, we outline how we collect, use, disclose, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR).
2. Data Controller
videototextai.com is the Data Controller of your personal data provided to, or collected by or for, our Service.
3. Personal Data We Collect
Information You Provide: This includes personal data provided when signing up for our service, such as your name, email address, and payment details.
Data Collected Automatically: When you use our service, we automatically collect certain information, including your IP address, browser type, and usage data.
Transcription Data: Content that you submit for transcription is also considered personal data under GDPR.
4. Purpose of Data Processing
Your data is processed for the following purposes:
To provide and maintain our Service.
To notify you about changes to our Service.
To provide customer support.
To monitor the usage of our Service.
To detect, prevent, and address technical issues.
5. Legal Basis for Processing
Under GDPR, the legal bases for processing your personal data include:
Your consent.
Performance of a contract with you.
Compliance with a legal obligation.
Protection of your vital interests or those of another person.
Performance of a task carried out in the public interest.
6. Your Data Protection Rights Under GDPR
Right to Access: You have the right to request copies of your personal data.
Right to Rectification: You have the right to request correction of information you believe is inaccurate.
Right to Erasure: You can request the erasure of your personal data under certain conditions.
Right to Restrict Processing: You have the right to request the restriction of processing your personal data.
Right to Data Portability: You have the right to request transfer of your data to another organization.
Right to Object: You have the right to object to our processing of your personal data.
7. Data Security
We use appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
8. International Data Transfers
Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
9. Children's Privacy
Our Service does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from anyone under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “effective date” at the top of this Privacy Policy.
11. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us through our support page.